Privacy Policy

Last updated: August 1, 2022

Astronova ("Astronova," "we," "our," or "us") values your privacy. In this Privacy Policy ("Policy"), we describe the information we collect, how we use it, and when and with whom we share it. This Policy applies to all sites, mobile applications, and other online services (collectively, "Platform") made available by us. This Policy applies only to information collected on or through the Platform. By accessing or using the Platform, you agree to this Policy. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE THE PLATFORM.

KEY TERMS

Please review the "Key Terms" section in the Terms of Use.

INFORMATION WE COLLECT

How we collect and store information depends on how you access and use the Platform. We collect information in multiple ways including when you provide information directly to us, when you permit third parties to provide information to us, and when we passively collect information from you, such as information collected from your browser or device.

Information You Provide Directly to Us

We may collect information from you during your use or access of the Platform, such as:

• When you participate in polls or surveys;
• When you enroll for electronic newsletters;
• When you request a quote or other information;
• When you make a purchase;
• When you fill out any forms;
• When you download or use one of our mobile applications; or
• When you otherwise communicate with us through the Platform.

The information you provide directly to us may include, but is not limited to: name; email address; date of birth; demographic information; photographs; payment and/or identity verification information; and any other content you include in communications with us.

Information from Affiliates, Social Networking Sites, and other Non-affiliated Third Parties

We may collect information about you through our affiliates or through non-affiliated third parties. For example, you may be able to access the Platform through a social networking account, such as Facebook. We may also collect supplemental information from third parties, such as information to verify your identity or for fraud protection purposes.

Information That is Passively or Automatically Collected

Device/Usage Information

We and our third-party service providers may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices you use to access the Platform, including browser type, ISP or operating system, access time, page views, IP address, and unique device identifiers. We use this information for Platform analytics and to evaluate the success of our advertising campaigns.

Location Information

When you use the Platform, we may collect general location information (such as IP address). If you install our mobile app, we may ask you to grant us access to your mobile device's geolocation data to provide location-based features.

Cookies and Other Electronic Technologies

We and our third-party service providers may use cookies, clear GIFs, pixel tags, and other technologies to help us better understand user behavior, personalize preferences, and improve the Platform. You can choose to accept or decline cookies in your browser settings. See our Cookie Policy for more details.

HOW WE USE THE INFORMATION WE COLLECT

We may use your information for any of the following reasons:

• For the purposes for which you provided it;
• To enable you to use the services available through the Platform;
• For customer support and to respond to your inquiries;
• For internal record-keeping purposes;
• To track fees and process billing and payment;
• To improve and maintain the Platform and for product development;
• To address fraud or safety concerns;
• To periodically send promotional emails about new products or offers;
• For our market research and analytical purposes; and
• To resolve disputes and to enforce any legal terms that govern your use of the Platform.

WHEN WE DISCLOSE YOUR INFORMATION

Unless otherwise described in this Policy, we may share the information that we collect from you as follows:

Affiliates

We may share your information with any of our affiliates.

Consent

We may disclose your information to nonaffiliated third parties based on your consent to do so, including in order to provide services or products that you have requested.

Service Providers

We may provide access to your information to select third parties who perform services on our behalf, including billing, sales, marketing, data storage, identity verification, and legal services.

Legal Requirements

We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to comply with legal process, establish or exercise our legal rights, or defend ourselves against legal claims.

Protection of Our Company and Others

We may disclose your information when we believe it appropriate to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, or violations of the Terms of Use.

Business Transfers

As we develop our business, we may sell, buy, merge or partner with other companies. In such transactions, user information may be among the transferred assets.

ONLINE ANALYTICS AND TAILORED ADVERTISING

Analytics

We may use third-party web analytics services on the Platform, such as Google Analytics, to help us analyze how users use the Platform. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on.

Tailored Advertising

Third parties whose products or services are accessible via the Platform may place cookies or other tracking technologies on your device to collect information about your use of the Platform in order to serve tailored marketing content. You may opt out of targeted advertising through your device or browser settings.

PRIVACY OF MINORS

Our services are not designed for minors under 18. Only persons 18 years of age or older may use the Platform. If we discover that an individual under 18 has provided us with personal information, we will deny access to the platform.

SECURITY

We employ physical, procedural, and technological security measures to help protect your personal information from unauthorized access or disclosure. We may use encryption, passwords, and physical security measures. No security measures are 100% failsafe, so we cannot guarantee that your personal information will not be collected or disclosed by others.

LINKS TO EXTERNAL PLATFORMS

The Platform may contain links to other websites over which Astronova does not have any control. Such links do not constitute an endorsement by Astronova. We are not responsible for the content of external websites or the protection and privacy of information you provide while visiting them.

YOUR CHOICES REGARDING EMAIL COMMUNICATIONS

We may send periodic emails to you. You may opt out of promotional emails by following the opt-out instructions contained in the email. It may take up to 10 business days to process opt-out requests. We may still send you emails about your account or services you have requested.

CHANGES TO THIS POLICY

This Policy is current as of the effective date set forth above. We may, in our sole and absolute discretion, change this Policy at any time. We will post the updated Policy on the Platform and notify you when you are logged into your account. Your continued access to or use of the Platform will be subject to the terms of the then-current Policy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at info@astronova.io.