Privacy Policy
Last updated: October 14, 2026
This Privacy Policy explains what personal information Astronova collects, how we use it, who we share it with, how long we keep it, and the choices and rights you have.
1. Who we are
Astronova is operated by Serenity Services Inc, a company registered in Florida, United States ("Astronova", "we", "us", "our").
Serenity Services Inc
2100 E. Hallandale Beach Blvd, Ste 207
Hallandale Beach, Florida 33009
United States
Email: info@astronova.io
Serenity Services Inc is responsible for the personal information described in this policy (for users in the European Union and the United Kingdom, it is the "controller").
The Astronova app for iPhone is published on the App Store under the name of the owner of Serenity Services Inc. The app is part of the Astronova service, and this policy applies to it in the same way.
2. What this policy covers
This policy applies to:
- the Astronova web app at app.astronova.io;
- the Astronova app for iPhone;
- our website astronova.io;
- our help center help.astronova.io;
- the Astronova calculation API offered to business clients (see section 12).
Together we call these the "Service". The Russian-language service at app.astronova.ru is governed by its own policy published there.
3. Information we collect
3.1 Information you give us
- Account information. Your email address, and for some older accounts a name. If you choose to set a password, we store only a secure hash of it, never the password itself.
- Chart data. To build astrological charts, you enter birth data: date, time and place of birth, and a name or label for the chart. This can be your own data or data of other people (for example, the clients of an astrologer). We store the charts you save in your account, together with the folders you create.
- Ideas board. If you post a suggestion on the ideas board, its text is stored and is visible to other signed-in users.
- Settings. Your chart and display settings, language and similar preferences.
- Subscription information. Your plan, its status and dates, and records of your payments (amount, date, plan). Card details are entered directly with our payment provider; we do not receive or store your full card number.
- AI interpretations. If this feature is available to you and you use it, the interpretation texts generated for your charts.
- Messages to us. If you write to us, your email address and the content of your message.
3.2 Information collected automatically
- Technical data. When you use the Service, our servers receive your IP address, browser or device type and the pages or functions you request. This is needed to deliver the Service, keep it secure and fix errors.
- Cookies and similar technologies. We use essential cookies to keep you signed in and to remember your cookie choice and language, and, only if you agree, analytics cookies. See section 9 and our Cookie Policy.
3.3 What we do not collect
We do not collect photos, identity documents, your phone's location, contacts, or advertising identifiers. We do not use social network sign-in. We do not use advertising or cross-app tracking.
4. How we use your information and why
| Purpose | Legal basis (EU/UK users) |
|---|---|
| Creating and running your account; calculating, saving and showing your charts | Performance of our contract with you |
| Processing subscriptions and payments | Performance of contract |
| Sending service emails: sign-in links, account confirmation, important notices about your account | Performance of contract |
| Generating AI interpretations at your request | Performance of contract |
| Keeping the Service secure, preventing abuse, fixing errors | Our legitimate interest in a safe and working Service |
| Understanding how the site is used to improve it (analytics) | Your consent, which you can withdraw at any time |
| Keeping payment records required by tax and accounting law | Legal obligation |
| Answering your messages and requests | Performance of contract or our legitimate interest |
We do not sell your personal information, and we do not use it for targeted advertising.
Marketing emails. We do not currently send newsletters or promotional emails. If we start, we will send them only to people who have agreed to receive them, and every such email will contain an unsubscribe link.
5. Birth data of other people
Astrologers use Astronova to build charts for other people. If you enter someone else's birth data, you are responsible for having the right to do so, for example with that person's permission. We process this data only to provide the Service to you.
If your data was entered by someone else and you want it removed, contact us at info@astronova.io.
6. Who we share information with
We share personal information only with service providers that help us run the Service, and only as much as each of them needs for its task. They process it on our behalf and under their own data protection terms, which require them to protect it to a standard at least equal to this policy.
| Provider | What it does for us | What it receives |
|---|---|---|
| Beget (Russia) | Hosting of our main servers and database | All Service data stored on our servers |
| DigitalOcean (Netherlands) | Hosting of our contact management service and website | Email addresses and website traffic data |
| Backblaze (Netherlands) | Storage of database backups | A copy of the database |
| Google — Maps Platform | Place search when you enter a birthplace | The text of the place you type and the selected place |
| timezonedb | Determining the time zone of a birthplace | Coordinates and date of the birth event, without your name or email |
| Stripe | Card payments | Your email, the plan and amount; your card details, entered directly with Stripe |
| SendPulse | Delivery of service emails | Your email address and the content of the email |
| GetCourse (Russia) | Contact management; in the future, astrology courses | Your email address |
| OpenAI | Generating AI interpretations, only when you use this feature | Birth date, time and place and the calculated chart, without your email |
| Rollbar | Error reporting | Technical error details; no birth data, and your email only in a non-reversible encoded form |
| Yandex — Metrica (Russia) | Website analytics, only with your consent | Pages visited, device and browser data, IP address |
| Yandex — Maps (Russia) | The map for choosing a place, when you open it | Your IP address and the map area you view |
| Google Fonts, Cloudflare and other content delivery networks | Delivering fonts and website files | Your IP address and browser data |
| Apple | Distribution of the iPhone app; in-app purchases, if offered | Apple's own data under Apple's privacy policy; for purchases we receive confirmation, not your card details |
OpenAI processes data sent through its API under terms that do not allow it to use that data to train its models.
We may also disclose information if required by law or to protect our rights, our users or the public, and to a buyer or successor if our business is sold or reorganized. In that case this policy will continue to apply to your information.
7. Where your information is stored
Our main database is hosted in Russia. Database backups and our contact management service are hosted in the Netherlands (European Union). Some service providers listed in section 6, and parts of our technical infrastructure, are located in the United States and other countries.
This means your information may be stored and processed outside your country, including in countries whose data protection laws differ from yours. For users in the European Union and the United Kingdom, the transfer of data to Russia is necessary to perform our contract with you: the Service cannot work without storing your account and charts. For transfers to other providers we rely on the safeguards they offer, such as standard contractual clauses.
8. How long we keep information
| Information | How long |
|---|---|
| Account, charts, folders, settings, AI interpretations, ideas | While your account exists; after you delete your account, as described in section 10 |
| Sign-in session | Up to 90 days of inactivity |
| Sign-in and confirmation links | From 15 minutes to 24 hours |
| Server and application logs | Up to 90 days |
| Records of place searches made without an account (IP address, browser data) | As long as needed to protect the Service from abuse |
| Database backups | 30 days |
| Payment and subscription records | As long as required by tax and accounting law, generally up to 7 years |
| Messages to us | As long as needed to answer and follow up, then deleted |
We may keep aggregated statistics that do not identify you, such as the number of charts built in a month.
9. Cookies and analytics
We use essential cookies to keep you signed in and to remember your cookie choice and language. Analytics (Yandex Metrica) runs on the web app only after you agree in the cookie banner. You can change your choice at any time in the cookie settings in the site menu. Details are in our Cookie Policy.
10. Deleting your account
You can delete your account yourself, in the web app (profile settings) or in the iPhone app. We send a link to your email address, and your account is deleted when you confirm with that link. The link is valid for 24 hours.
If you have an active subscription, cancel it first: an account with an active subscription cannot be deleted.
When you confirm:
- Your account and its data — charts, folders, settings and AI interpretations — are deleted immediately, and all your sessions end. A deleted account cannot be restored.
- Your email address becomes free at once, so you can register again with it; that creates a new, empty account.
- Ideas and comments you posted on the ideas board stay, without your name.
- We keep only the payment records that tax and accounting law requires (section 8), without your email address or card details.
- We send you an email confirming that your account has been deleted.
Some copies take longer to go:
- The copy of your email address in our contact management service is deleted within a day.
- Records we created for you in GetCourse are deleted by hand within a week. Records that existed in GetCourse before, independently of Astronova, are not affected.
- Copies in our database backups disappear as the backups expire, within 30 days.
- Server and application logs expire as described in section 8.
The payment providers listed in section 6 and our email delivery provider SendPulse keep their own records of your payments and of the emails sent to you, under their own terms.
11. Your rights
Depending on where you live, you have the right to:
- access your personal information and get a copy of it;
- correct inaccurate information;
- delete your information;
- receive your information in a portable format;
- object to or restrict certain processing;
- withdraw consent at any time, where we rely on consent (for example, analytics), without affecting earlier processing.
To use any of these rights, write to info@astronova.io from the email address of your account. We will reply within 30 days. We will not treat you differently for using your rights.
EU and UK users can also complain to their local data protection authority.
California residents have the right to know what personal information we collect, use and disclose, and to request its deletion and correction. We do not sell personal information and do not share it for cross-context behavioral advertising.
12. Calculation API for business clients
Business clients can use our calculation API to build charts in their own products. We receive the birth data they send and the place searches they make, use it only to return the calculation, and keep records of the number of requests per client for billing and limits. The client is responsible for its own users' data and for having the right to send it to us.
13. Children
The Service is intended for people aged 18 and over and is not directed to children. If we learn that we hold personal information of a child, we will delete it. If you believe a child has given us personal information, contact us at info@astronova.io.
14. Security
We use encrypted connections (HTTPS), store passwords only as secure hashes, keep backups in access-restricted storage and limit access to personal information to the people who need it to run the Service. No system is completely secure, but we work to protect your information and will notify you and the authorities of a data breach where the law requires it.
15. The iPhone app
The iPhone app sends the data you enter (your email, and birth data to calculate charts) to our servers, where it is handled as described in this policy. On your phone the app stores only your sign-in token, in the iPhone's secure storage (Keychain), and a few display settings. The app contains no third-party analytics or advertising tools and does not track you across other apps or websites.
16. Changes to this policy
We may update this policy. We will post the new version on this page with a new "Last updated" date. If the changes are significant, we will also notify you by email or in the Service before they take effect.
17. Contact
Questions or requests about your personal information: info@astronova.io
Serenity Services Inc, 2100 E. Hallandale Beach Blvd, Ste 207, Hallandale Beach, Florida 33009, United States